Welcome to Jamila! Our products are crafted with love to match your elegant taste, and your satisfaction is our top priority. If you wish to return or exchange a product, we are happy to assist you under the following conditions:
The product must be in its original condition, unused, and with all its original tags and tickets attached.
Returns and exchanges are allowed within 14 days of receiving the product.
Sale or discounted items are strictly non-returnable and non-exchangeable.
The customer is responsible for covering the full cost of return shipping and exchange delivery fees.
Note: If the item reaches you with a manufacturing defect or damage, please rest assured that we will exchange or refund it for you promptly with no delivery fees.
How to Apply:
To request a return or exchange, please contact us via:
WhatsApp: 01033470879
Email: info@jamilabrand.com
Please provide the following details when reaching out:
Order number or details.
Full name and address.
Reason for return or exchange.
Once your request is received, we will promptly arrange for the courier to pick up the package and initiate the process. Our customer service team will follow up with you personally until the process is complete.
